Transportation Dispatcher / Logistics Coordinator - McKinney, TX

Location: McKinney, TX
Type of Employment: Full Time

United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, and Arkansas. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts,sales,service, and transportation.

Purpose:

Supports retail, service support locations by effectively and profitability managing pickup and delivery transport requests. Enabling Sales and Service Departments to focus on customer facing high value tasks. Aligned with organizational processes to ensure high level of internal and external customer experience.

Responsibilities:

  • Managing logistics to meet company goals and expectations
  • Schedules the pickup and delivery, inner company transport requests from Service, New and Used Goods Sales departments
  • Optimizes vehicle assets in the areas routing and capacity to ensure timely pickup and deliveries
  • Communicates accurate pickup delivery dates and details with internal and external stakeholders
  • Accurately posts charges for services provided
  • Ensures compliance with Federal, State, and local transport and vehicle regulations, reporting and the permitting processes
  • Review driver hours and approve daily
  • Responsible for driver staffing, compliance, coaching and employee development activities
  • Analyzes data and reports so that appropriate actions drive continuous improvements within the department
  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
  • Ensure that company’s reputation and image in the community is consistent with company Core Values
  • Work extended hours and weekends as necessary

Experience, Education, Skills and Knowledge:

  • Extensive knowledge in delivery logistics, regulatory delivery practices, and superb time management skills
  • Proven ability to lead others
  • Basic machinery and vehicle capability knowledge
  • Effectively communicate with customers, maintain professional image, establish rapport
  • Ability to use computer applications service and scheduling applications within the Dealer Business System, Microsoft Word, Excel, Outlook and PowerPoint
  • Ability to work in a face paced team environment
  • High School diploma or equivalent experience

Benefits include:

Competitive Salary

401K

Health Benefits

Paid Holidays and Paid Time Off


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