Heavy Equipment Field Mechanic - Waco, TX

Location: Waco, TX
Type of Employment: Full Time

Job Description

United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, and Arkansas. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts,sales,service, and transportation.

Purpose

Independently perform in-field equipment diagnostics and repairs by operating a mobile service vehicle and traveling to customer locations. Candidates require a strong work ethic to complete a task efficiently with minimal supervision. Individual will serve as an in-field representative for the dealership to provide service solutions. Communication skills required to clearly articulate aspects of work being performed to a customer in a courteous and effective manner.

Responsibilities

  • Perform diagnostics and repairs on John Deere equipment and technology
  • Performs diagnostics and repairs in the field as required
  • Maintains accurate inventory of parts kept in stock on service vehicle
  • Mentors Service Technician and Apprentice Technicians
  • Identify and communicate solutions for customer service opportunities in area of responsibility
  • Accountable for billable time and assigned work orders
  • Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
  • May participate in Service EDUCATE Training programs required for the development of skills and knowledge
  • Operates and maintains vehicles, tools and equipment required to perform job responsibilities
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Maintains current knowledge of John Deere and competitive products

Experience, Education, Skills and Knowledge

  • 5+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
  • Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
  • Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
  • Experience operating vehicles, tools, and equipment for diagnostic purposes
  • Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred Experience working cooperatively in a team environment
  • Experience communicating effectively verbally and in writing
  • Must have an adequate toolset to perform job responsibilities
  • High School Diploma, GED, or equivalent experience required; Associates degree preferred
  • Valid driver’s license required; CDL (Commercial Driver’s License) preferred

Benefits:

  • Competitive Pay
  • 401K with company match
  • Health Insurance
  • Paid Holiday and Paid Time Off
  • $1000 annual tool allowance
  • 100% paid uniforms

Apply Now