United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, and Arkansas. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.
Purpose:
Provides product expertise and support to dealership personnel and customers in selling compact construction equipment, small ag and turf equipment by calling on professional (Business to Business / B2B) companies such as landscape contractors, electrical, plumbing, dirt and paving, general contractors, governmental businesses, etc. and providing total solutions to the customer. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities within the area of responsibility.
Responsibilities:
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- Manages key customer account relationships to provide a differentiated customer experience.
- Proactively assesses, clarifies, validates and communicates key customer account needs on an ongoing basis.
- Provides value to key customer accounts by developing solutions that save time, reduce risk and increase profits.
- Develops a contact plan that meet the individual needs of your key customer accounts.
- Meets sales volume and sales objectives on assigned key customer accounts.
- Influences customer account trade cycles and current and future needs.
- Updates and retains relevant customer account information such as equipment and operational information in the customer relationship management system
- Engages with dealership personnel (Parts, Service, Integrated Solutions Manager, etc.) when needed in completing a sale, answering customer account questions and ensuring customer account needs are met.
- Represents the company for the sale of equipment, parts, labor, and technology-based products and services to assigned customer accounts.
- Maintains current product knowledge of all equipment, parts, and services available to customer accounts.