General Manager - Malone, NY

Location: Malone, NY
Type of Employment: FullTime

United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. United Ag & Turf NE serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf NE strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.

Purpose:

Responsible for the achievement of the location business plan objectives and fulfilling the expectations of all stakeholders (owners, customers, and employees).  Provides leadership in evaluating, allocating, and managing human, physical and financial resources for the location. Optimizes the profitable growth of the business, the personal growth of employees, and the satisfaction of customers.

Responsibilities:

Executes the business plan and achieves financial performance, including sales, budgets and cost control, according to established goals for a location(s)

Develops and maintains a positive relationship with all existing and new customers and resolves any elevated customer issues

Ensures that appropriate communication takes place within and across all departments at the store location(s) which may include leading regular department management staff meetings and all employee meetings

Communicates the dealership values, principles, vision and mission within their location

Communicates with other store managers to implement best practices and consistent processes for all departments within the organization

Supports corporate managers in implementing changes in any department within the location

Ensures the successful planning and execution of marketing activities and events

Oversees maintenance, security and a professional appearance of the facility and property for the location

May represent the company for the sale of machinery to key customers as needed

Responsible for hiring, development and coaching, evaluation, and effectiveness of the management team and other employees within their store

Manages on-going relationships with key John Deere personnel

Experience, Education, Skills and Knowledge:

5+ years experience in a retail environment

1+ additional years experience as a parts or service manager or in a sales role preferred

Familiar with John Deere and competitive products

Experience dealing with elevated customer issues

Ability to lead and motivate others

Knowledge of financial metrics, marketing experience and a solid understanding of sales, parts and service operations

Solid analytical, business planning, problem solving, and communication skills

Bachelors degree in Agriculture, Business or equivalent experience preferred

Benefits:

Competitive Pay

401K with company match

Health Insurance

Paid Holiday and Paid Time Off


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