Parts Sales Representative - Greenfield, MA

Location: Greenfield, MA
Type of Employment: FullTime

United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. United Ag & Turf NE serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf NE strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation. 

Purpose: 

Selling service parts, bulk fluids, attachments, and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers. 

Responsibilities: 

Quickly establish rapport and relationship with customers 

Provides quality customer experience through knowledge, use of systems, and process execution 

Provides parts recommendations including alternatives that meet customers’ needs 

Fulfills online orders in timely manner and places in will call area 

Effective use of computer applications including Sales Manual, JD Parts®, Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System 

Supplies Service Technicians with parts as required 

Assists with preparing and maintaining professional showroom image and merchandise displays 

Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead 

Assists in keeping parts department clean and orderly 

Assists in maintaining all departmental tools and equipment in good working order 

Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set 

Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service 

Ensure that company’s reputation and image in the community is consistent with company Core Values 

Safely operate a forklift and other related equipment as needed 

Experience, Education, Skills and Knowledge: 

High School diploma or equivalent experience 

Ability to connect with customers, maintain professional image, establish rapport 

Understands basic selling processes 

Basic data entry/keyboarding skills and experience utilizing basic computer programs, for example Microsoft based products 

Experience working both independently and in team settings 

Physical ability to lift items weighing up to 75 lbs. 

Highly developed interpersonal, organizational and communication skills 

Basic parts and machinery knowledge 

Benefits include: 

Competitive Salary 

Incentive plans 

401K Match 

Health Benefits 

Paid Holidays and Paid Time Off 


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