Road Service Technician - Clifton Park, NY

Location: Clifton Park, NY
Type of Employment: Full Time

United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. United Ag & Turf NE serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts,sales,service, and transportation.


Independently performs complex diagnostics, service repairs and maintenance work on customer agricultural, compact construction, and turf equipment while on the road. May require some direction or guidance from the Service Manager, Service Advisor, or Shop Foreman.


Performs diagnostics and repairs on John Deere equipment and technology

Mentors Service Technician Trainees and Service Technicians

Accountable for billable time and assigned work orders

Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information

May participate in Service EDUCATE Training programs required for the development of skills and knowledge

Operates and maintains vehicles, tools and equipment required to perform job responsibilities

Maintains a clean work area and performs work in a neat and orderly fashion

Follows all safety rules and regulations in performing work assignments

Maintains current knowledge of John Deere and competitive products

Experience, Education, Skills and Knowledge

Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred

Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty

Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment

Experience operating vehicles, tools, and equipment for diagnostic purposes

Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred

Experience working cooperatively in a team environment

Experience communicating effectively verbally and in writing

Must have an adequate toolset to perform job responsibilities

High School Diploma, GED, or equivalent experience required; Associates degree preferred


Competitive Pay

401K with company match

Health Insurance

Paid Holiday and Paid Time Off

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